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Privacy Policy

How Senior Services of Southeastern Virginia collects, uses, and protects the information you share with us.

Unless otherwise required by applicable law, any information collected at this Senior Services of Southeastern Virginia website (www.ssseva.org) is kept strictly confidential. It is not sold, rented, loaned, reused, or otherwise disclosed. We maintain our records in accordance with applicable Virginia and U.S. federal laws.

Information We Collect Automatically

We aim to collect only the minimum information needed to provide our services. If you only browse or download information, we automatically collect and store basic technical details about your visit. We use this to improve our content and understand how people use our pages. This information cannot be traced to specific individuals, and we make no attempt to link it to the people who visit our site.

Information You Provide

If you contact us through a form, send an email, request information, register for an event, or make a contribution, we collect the information you choose to share. "Personal information" means anything that identifies you, or that makes you identifiable when combined with other information. We may use your phone number to reach you by call or text about your inquiry, registration, or donation.

Cookies and Newsletters

We may use cookies — small data files stored by your browser — to recognize you and improve your experience. You can reject cookies and still use our site. If you subscribe to our newsletter, emails may include tracking pixels that help us see which messages and links are useful, so we can tailor future newsletters. This information is not passed to third parties.

Third Parties

We may receive information about you from other sources — for example, when you use an online payment or registration tool through our CRM software. Those providers maintain their own privacy policies.

Security and Your Rights

We take the security of your information seriously and use physical, electronic, and procedural safeguards to protect it. Sensitive information, such as a credit card number, is encrypted for transmission. Please do not submit sensitive personal information (such as your Social Security number or health information) through the website. We do not knowingly collect information from children under sixteen.

Questions

This Privacy Policy was last updated January 2025. If you have questions or concerns, please contact us at bcochran@ssseva.org.